Customer satisfaction is number one priority for us. If for any reason you are not satisfied with your purchase, we would love to exchange or refund the product but make sure you meet the following terms and conditions:

• Returns and exchanges can be done within 14 days from the date of delivery.
• The returned product should be in our original branded bag with the receipt intact.
• The product should be in its new original state.
• Items on SALE can’t be returned in cash.
• AbayaNOIR has the right to decline a return request if the product is used, damaged, or soiled and the product will be sent back to the customer.